Terms & Conditions
Last updated: July 25, 2026. Please read these terms carefully before using Ascend AI's website or services.
These Terms & Conditions ("Terms") govern your access to and use of the Ascend AI website and investment advisory services (the "Services"). By creating an account or otherwise using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
1. Acceptance of Terms
By accessing or using Ascend AI, you confirm that you have read, understood, and agree to these Terms, along with our Privacy Policy. We may update these Terms from time to time, and your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
2. Eligibility & Accounts
To use Ascend AI, you must be at least the age of majority in your jurisdiction and able to form a legally binding contract. You agree to provide accurate, current, and complete information during registration and to keep your account credentials confidential. You are responsible for all activity that occurs under your account.
3. Description of Service
Ascend AI provides AI-assisted portfolio construction and management, combined with review from licensed human advisors. Strategies are generated based on the information you provide about your goals, timeline, and risk tolerance. Features, asset access, and support levels vary by plan, as described on our Plans page.
4. Investment Risk Disclosure
All investing involves risk, including the possible loss of principal. Past performance is not indicative of future results. Ascend AI does not guarantee any specific outcome, return, or level of performance. You should carefully consider your financial situation and risk tolerance before investing, and nothing on this website constitutes personalized financial, legal, or tax advice.
5. Fees & Billing
Fees for each plan are described on our Plans page and are subject to change with advance notice. Fees are billed on a recurring basis to the payment method associated with your account. You are responsible for any taxes applicable to your use of the Services.
6. Prohibited Conduct
You agree not to misuse the Services, including by attempting to gain unauthorized access to our systems, interfering with the proper functioning of the platform, submitting false information, or using the Services for any unlawful purpose, including money laundering or fraud.
7. Intellectual Property
All content, trademarks, logos, and technology associated with Ascend AI are the property of Ascend AI or its licensors. You may not copy, modify, distribute, or create derivative works from any part of the Services without our prior written consent.
8. Termination
You may close your account at any time through your account settings or by contacting support. We may suspend or terminate your access to the Services if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or if required to do so by law or our custodial partners.
9. Disclaimers
The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.
10. Limitation of Liability
To the fullest extent permitted by law, Ascend AI and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or investment losses, arising from your use of the Services.
11. Governing Law
These Terms are governed by the laws of the State of Nebraska, United States, without regard to conflict of law principles, except where applicable local law provides otherwise for consumers residing outside the United States.
12. Changes to These Terms
We may revise these Terms periodically to reflect changes in our Services, legal requirements, or business practices. We will post the updated Terms on this page with a revised "Last updated" date, and material changes will be communicated to you in advance where required.
13. Contact Us
If you have questions about these Terms, please reach out to us:
- Email: support@ascendai.online
- Mail: Ascend AI, 18 Wall St, New York, New York 10005